General Business Conditions
terms: Vitam Agere d.o.o.- owner of the website. Guest - User or buyer. Service
Provider: Owner of hotels, vehicles or vessels performing a particular service.
Terms of business
- All personal data is used solely in the intent of executing our services and is not available to the public except in cases where the user expressly permits it by giving special consent for such purposes
- Personal data may be passed on to third parties in the case of a user who submits a request for accommodation, and third persons are the accommodation owners as users of the inquiry system
- use data to send bids and news about the facts
- use of postal address and other personal data on user ads
- use data for direct marketing
- the user has the right to access his / her data via the username and password that he / she is assigned to and which can be changed and you decide which personal information you want to set as visible on your ad
- the personal data of the users who are advertising on our website are kept in the database for the entire duration of the mutual cooperation and 3 months from the date of the termination of the cooperation
Rights of the user
The right to access to their personal information related to it
The right to repair inaccurate data related to it
Right to delete all data, at direct request of the user
The right to terminate the use of personal data for direct marketing purposes
The right to file a complaint with the supervising body against the processing manager if he or she thinks processing his personal data is in violation of the General Data Protection Act.
I am aware that all the above-mentioned requirements regarding the implementation of personal data rights are sent in writing to firstname.lastname@example.org.
Terms of payment
www.croatia-tourist-agency.com mediates the payment of advance payments for the reservation between the guest and the owner of the accommodation, vehicle or vessel. After the advance payment, the customer receives a voucher of Vitam Agere d.o.o. which reduces the total cost of the service for the paid amount of the advance. After the payment has been received, the service provider is notified of the payment received. The remaining amount is paid to the service provider upon arrival.
Payments can be made online through PayPal or Credit Cards: American Express®, MasterCard®, Visa, Diners or Discover.
Vitam Agere d.o.o. (www.croatia-tourist-agency.com) is in no way responsible for the relationship between the guest and the service provider.
Vitam Agere d.o.o. reserves the right to cancel or modify any services paid through this web site due to possible errors in price calculation since prices are calculated automatically. In case of cancellation of the service by Vitam Agere d.o.o., Vitam Agere d.o.o. the guest is obligated to make the refund of the funds fully paid. The deadline for repayment of money is 30 days. If Vitam Agere d.o.o. notice a program error in the final price of the service, guests will be sent a new offer that guests have the right to cancel or accept. In case of refusal of a new offer by the guest, Vitam Agere d.o.o. the guest is obligated to make the refund of the funds fully paid. The deadline for return is 30 days.
Free cancellation of the booking already made is possible up to 30 days before arrival. After this deadline, the repayment of funds is not possible for any reason.
In the event of any complaint, guests can contact the official e-mail address email@example.com or phone +385 (0) 21/370500.
When a customer makes a payment on this website, it is considered that he has accepted the above conditions.
In the event of a dispute, the Commercial Court of Split is competent.